Set up your Sentinel CHILD
You're about to set up your own Sentinel CHILD package, the package that keeps an eye on your computers for you, lets you know about problems and how you can solve them, protects your child and gets you affordable IT support should you need it.
We won't be anywhere near as regimented as a full-blown Contract package but we thought that you should know what you are about to setup:
a) There are no fixed term contracts between helpcomputing and you. You are free. You aren't bound; you can tell helpcomputing to stop looking out for your computer at any time. To do so, just cancel your subscription at any time.
b) There are no defined Service Level Agreements; if we are busy, we may not always be able to help you as quickly as you would like, but we'll always do our best.
c) Our service is provided to you via the Internet. Our service therefore depends on Internet connectivity being available in your home, or at your location if you are on a laptop.
d) With the Sentinel CHILD package, your computer will be better protected than if you had Anti-Virus alone. But just as Anti-Virus still cannot guarantee total protection, Sentinel CHILD cannot offer your computer total protection. For example, a power surge might still damage your computer.
e) For the Sentinel CHILD package to be at its most effective, you should respond to any communication from helpcomputing should we detect a problem with your computer.
f) Just as Anti-Virus is constantly updated, so is the Content Filtering that is built into Sentinel CHILD. 100% protection for your child cannot be guaranteed. It is rare, but evil-doers can - for example - disguise their website to try to fool Content Filters. It would be rarer yet for you to discover a page that gets through Sentinel CHILD. If you do, please log a support ticket. Include a link to that page and we will make sure that it gets blocked in future.
That's it. Hope that was OK for you. Now let's see about getting your computers covered.
Steps
1. Set up your Sentinel CHILD account by filling in the form below.
